Italian Medicines Agency - AIFA

Via del Tritone, 181 - 00187 Rome

Switchboard: +39 06 5978 401

Medicine helpline

For questions regarding efficacy, safety and availability of medicinal products

Toll-free number: +39 800-571661

e-mail: farmaciline@aifa.gov.it

Press and Communication Office

+39 06 5978 4419 [for requests from the press]

e-mail: ufficiostampaaifa@aifa.gov.it

AIFA portal editorial staff

For reports on malfunctions on AIFA website

e-mail: portaleaifa@aifa.gov.it

Helpdesk

For reports on technical malfunctions or on AIFA online services - From Monday to Friday from 9:00 to 18:00

+39 06 6228 9430

e-mail: helpdesk@aifa.gov.it